Privacy Policy

Who we are

Legal5 ("we", "us") operates the Legal5 mobile applications and this website, connecting people in Nigeria with verified lawyers for chat, voice and video consultations. Legal entity name and registered address: [PLACEHOLDER — to be confirmed].

Information we collect

• Account details: name, phone number, email address and password.
• Lawyer verification details (for practitioners): call to bar information, practising status, specialisation and professional documents.
• Consultation content: messages, files you share, and metadata about voice and video sessions such as time and duration. We do not record calls.
• Payment records: amount, currency, status and receipts, handled by our payment partner.
• Device and usage data: device type, app version, crash logs and basic analytics.

How we use your information

• To create and secure your account and match you with an appropriate lawyer.
• To deliver consultations and keep your case history available to you.
• To process payments, hold funds until a session completes, and issue receipts.
• To prevent fraud, resolve disputes and comply with legal obligations.
• To improve reliability and quality of the service.

Sharing

We share the minimum information necessary with the lawyer you choose, our payment processor, and infrastructure providers who host the service on our behalf. We do not sell your personal data or use consultation content for advertising.

Confidentiality

Communications with a lawyer through Legal5 are treated as confidential. Access is limited to you and the lawyer involved, except where our support team must review a specific dispute you have raised or where disclosure is required by law.

Retention and deletion

We keep account and consultation records for as long as your account is active, and payment records for as long as required by Nigerian tax and financial rules. You can delete your account from inside the app, or email us at support@legal5.app. Deletion removes your profile and consultation content within 30 days, except records we must retain by law.

Your rights

Under the Nigeria Data Protection Act you may request access to your data, correction of inaccurate data, deletion, or a copy of your information. Contact us and we will respond within 30 days.

Security

Data is encrypted in transit, access to production systems is restricted, and payments are processed by a licensed provider. No system is perfectly secure, so please use a strong password and keep your device locked.

Children

Legal5 is not intended for anyone under 18.

Changes and contact

We will notify you in the app of material changes to this policy. Questions? Email support@legal5.app.